TERMS AND CONDITIONS

Welcome to Secret LLC. By using our website and purchasing from our store, you agree to comply with the following Terms & Conditions. These terms govern your access to and use of our site and services. Please read them carefully.

1. Use of Website

By accessing or using this website, you agree to follow all applicable laws and to use the site in a lawful and respectful manner. Any unauthorized or harmful use of the website may result in termination of your access.

2. Product Use Disclaimer

All products sold on this website are for personal use only. Secret LLC is not responsible for any improper, unsafe, or unintended use of our products. Please read product descriptions and usage instructions carefully.

3. Pricing & Payments

  • All prices are listed in USD unless otherwise stated.
  • Prices are subject to change without notice.
  • All payments are processed securely via Shopify-approved payment gateways.
  • For your privacy, billing statements will appear with discreet descriptors and will not reveal product details or brand category.

4. Order Processing & Shipping

  • Orders are processed within 1–3 business days.
  • Delivery timeframes vary depending on your location and shipping method selected at checkout.
  • All packages are shipped in plain, unbranded packaging to protect your privacy.
  • Tracking details will be provided once your order is shipped.

5. Returns & Refunds

Due to the intimate nature of our products, we maintain a strict no returns, no exchanges policy.

We only offer replacements or store credit for:

  • Damaged items
  • Incorrect items

To qualify, you must contact us within 48 hours of receiving your order.

6. Privacy

We value your privacy. All personal data is handled in accordance with our Privacy Policy. Your information is never sold or shared with third parties without your consent.

7. Intellectual Property

All content on this site — including images, logos, product descriptions, and written content — is the exclusive property of Secret LLC and may not be used or reproduced without written permission.

8. Limitation of Liability

Secret LLC is not liable for any indirect, incidental, or consequential damages related to your use of our website or products. All purchases are made at your own discretion and responsibility.

9. Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Any changes will be effective immediately upon posting on this page.

10. Contact Us

If you have any questions or concerns about these Terms & Conditions, please reach out to us:

📧 Email: Tk@wwwsecret2.com